Sound familiar?
The truck delivered on Tuesday. The invoice still hasn't gone out. The POD is sitting in a driver's phone, detention never got billed, and IFTA is due in two weeks.
That's not a freight problem. It's a back-office problem — and it's costing you cash flow every single week.
PTS fixes it. Our team works inside your systems every day, clearing paperwork the moment it lands so nothing sits, nothing slips and nothing gets left unbilled.
Our Trucking Back-Office Services
Freight Billing & Invoicing
Invoices out the same day your paperwork comes in. We match rate cons, BOLs and PODs, and bill every accessorial — detention, lumper, layover, TONU - so you stop leaving money on the table.
Factoring Submissions
Clean, complete packets to your factoring company on time, every time. We chase missing docs and track every advance and reserve.
Collections & Accounts Receivable
We follow up on past-due invoices, resolve short-pays and keep your aging report under control. You get a weekly snapshot of exactly who owes what.
Carrier Settlements & Payables
For brokers and 3PLs: carrier invoices verified against rate cons, quick-pays processed and settlements paid on schedule. Happy carriers haul your freight again.
Load Entry & TMS Management
Every load, stop, rate and status entered accurately in your TMS — so your reports, customer portals and margins tell the truth.
Dispatch Support & Track-and-Trace
Check calls, ETA updates, appointment booking and shipper follow-ups handled for you. Your dispatchers stay on the phones, booking freight.
IFTA & Fuel Tax Reporting
Quarterly miles and fuel reconciled by state and filing-ready before the deadline. No more end-of-quarter scramble.
Driver Files & Safety Compliance
DQ files, MVRs, medical cards and annual reviews organized and tracked, with alerts before anything expires. Audit-ready, all year.
Carrier Onboarding & Monitoring
Authority, insurance, W-9s and carrier packets collected and verified. We flag lapses before they become your liability.
Permits & Renewals
Registrations, permits and annual filings tracked and renewed on time.
Who We Work With
Owner-Operators & Small Fleets: Stop doing invoices at midnight. Snap the POD, send it to us, and get back on the road.
Growing Fleets: Your office manager shouldn't be buried in billing, IFTA and DQ files at the same time. We take the load so they can run the business.
Freight Brokers: Your reps should be covering loads, not chasing W-9s and carrier invoices. We handle onboarding, settlements and collections behind the scenes.
3PLs & Logistics Providers: Volume spikes without the hiring headaches. PTS scales up for peak season and back down when it's over.
Why Carriers and Brokers Choose PTS
• Faster cash flow: Same-day invoicing, consistent follow-up, fewer days waiting to get paid.
• No missed revenue: Every accessorial charge billed and tracked.
• Your systems, your data: We work inside your TMS, QuickBooks and factoring portals. Nothing to install.
• A team that knows trucking: Rate cons, BOLs, IFTA and DQ files are our daily work, not something we're learning on your loads.
• One point of contact: A dedicated account lead who knows your customers and your rules.
• Coverage when freight moves: Extended hours and weekend support available.
• Secure by default: NDA signed upfront, named-user access with MFA, access removed the day you say so.
Up and Running in Under Two Weeks
1. Free back-office review: We map how loads, paperwork and payments move today.
2. Setup: We get access to your systems and document your billing rules and customer requirements.
3. Side-by-side launch: Our team works live loads alongside yours until everything runs right.
4. Hand-off: Palm Tree Solutions takes over the daily work, with weekly reporting on invoices, collections and upcoming renewals.
Frequently Asked Questions
What trucking back-office services does PTS offer?
PTS handles freight billing, factoring submissions, collections, carrier settlements, load entry, dispatch support, IFTA reporting, driver file compliance, carrier onboarding and permit renewals for carriers, brokers and 3PLs.
Is outsourcing the back office worth it for a small trucking company?
For most small fleets, yes. You get a trained trucking back-office team for less than the cost of one full-time hire, invoices go out faster and the work never stops for sick days or turnover.
How much does PTS charge?
Pricing is based on your load volume and the services you need, with per-load, monthly and dedicated-staff options. We give you a fixed quote after a free back-office review.
Do you work with freight brokers?
Yes. PTS supports brokers with carrier onboarding and monitoring, carrier pay and quick-pay, shipper invoicing and collections, so your reps can focus on moving freight.
Will PTS use our current TMS and accounting software?
Yes. We work inside the systems you already use, including your TMS, QuickBooks and factoring portals. You keep full ownership of your data and logins.
Can PTS handle IFTA reporting?
Yes. We reconcile your miles and fuel by jurisdiction every quarter and deliver filing-ready reports before the deadline, or file on your behalf with your authorization.
How quickly can we get started?
Most PTS clients are fully live in under two weeks, including a side-by-side launch on real loads.
Get Your Back Office Off Your Plate
Tell us where paperwork is slowing you down. We'll show you exactly how PTS would handle it - on your own loads, before you commit to anything.