We run the work that runs your business
Technology, healthcare operations, and back-office teams that turn your slowest workflows into your fastest advantage.
Technologies
Three practices. One accountable partner.
From the systems you run on to the workflows that run on them, PTS owns outcomes — measured, reported, and guaranteed — across the operational stack.
IT Consultancy & GRC Services
IT consulting, governance, risk & compliance.
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MSP Workforce & Back-Office Services
Offshore staffing/support for MSPs, including bookkeeping, data entry, administrative and operational support.
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360° Healthcare Operations
Medical revenue cycle, prior authorization, billing, back-office and related healthcare support.
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360° Marketing Solutions
Digital marketing, creative, advertising, content and related marketing services
Explore servicesWhy organizations choose PTS
Outcome accountability
We commit to SLAs and turnaround targets — and report against them, every month.
Compliance built in
HIPAA-aligned processes and audit-ready documentation across every engagement.
Scale without friction
Ramp teams up or down with volume — no rehiring cycles, no quality dips.
A true extension of you
Dedicated teams that learn your systems, your payers, and your standards.
How engagement works
Discovery
A structured call to map your workflows, volumes, and pain points.
Assessment
We baseline current performance and identify the highest-impact gaps.
Pilot
A scoped engagement with clear success criteria — prove it before you scale it.
Scale
Full transition with SLA governance, reporting, and continuous improvement.
Prior authorization is a bottleneck. It doesn't have to be yours.
Turnaround time on prior authorizations directly shapes medication access, patient outcomes, and revenue. We break down how dedicated PA operations teams — backed by the right technology — cut approval cycles from days to hours.
Read the insight→Frequently asked questions
What services does PTS provide?
PTS provides three service lines: technology services (platform implementation, systems integration, and workflow automation), healthcare operations (prior authorization and medication access services), and managed business services (outsourced back-office operations run to SLAs).
What is prior authorization outsourcing?
It means delegating PA intake, payer submission, follow-up, and appeals to a dedicated external team. PTS specialists work in your systems, to your protocols, and are measured on turnaround time and approval outcomes.
How quickly can PTS start?
Most engagements begin with a scoped pilot within weeks of the discovery call and reach steady-state operations in about 60 days.
Is PTS HIPAA compliant?
Yes. Every workflow is HIPAA-aligned, with audit-ready documentation on every case, daily quality sampling, and monthly compliance reporting.
Ready to see what accountable operations look like?
A 30-minute discovery call. No decks, no pressure — just a clear read on where PTS can move the needle.