We run the work that runs your business
Technologies
Dedicated Teams for IT, Healthcare, Back-Office Operations & Marketing
Each service is run by a dedicated team with domain expertise, backed by clear SLAs and monthly reporting from PTS.
IT Consulting & Managed Services
IT consulting, managed IT support (L1–L3), Microsoft 365 projects and IT staffing.
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MSP Workforce & Back-Office Services
Outsourced bookkeeping, data entry, admin support and trucking dispatch operations for businesses, MSPs and carriers.
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360° Healthcare Operations
Medical revenue cycle, prior authorization, billing, back-office and related healthcare support.
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360° Marketing Solutions
Digital marketing, creative, advertising, content and related marketing services
Explore servicesWhy organizations choose PTS
Clear accountability
Agreed turnaround targets, with monthly reporting on how we’re tracking.
Compliance Support
Processes built around the regulations in your industry
Scale without friction
Teams that grow or shrink with your workload - no rehiring cycles on your side.
An extension of your team
Dedicated staff who learn your systems, your clients and your standards.
How engagement works
Discovery
A structured call to map your workflows, volumes, and pain points.
Assessment
We baseline current performance and identify the highest-impact gaps.
Pilot
A scoped engagement with clear success criteria — prove it before you scale it.
Scale
Full transition with SLA governance, reporting, and continuous improvement.
Prior authorization is a bottleneck. It doesn't have to be yours.
Frequently asked questions
What services does PTS provide?
Palm Tree Solutions (PTS) provides dedicated teams across four service lines: IT Consulting & Managed Services (IT consulting, L1–L3 managed support, Microsoft 365 projects and IT staffing), 360° Healthcare Operations (medical revenue cycle, prior authorization and billing), MSP Workforce & Back-Office Services (bookkeeping, data entry, admin support and trucking back-office operations), and 360° Marketing Solutions (digital marketing, creative, advertising and content).
What industries does PTS work with?
PTS works with organizations across healthcare, technology, managed service providers, trucking and logistics, and other businesses that need reliable operational support. Each team is matched to the industry and workflows it supports.
How does an engagement with PTS start?
Every engagement begins with a discovery call to understand your goals, workflows and systems. From there, we agree on scope, run a pilot where it makes sense, and move to full operations once the process is working the way you need it to.
How does PTS protect client data?
PTS aligns its workflows with the data protection and regulatory standards relevant to each client’s industry.
Ready to see what accountable operations look like?
A 30-minute discovery call. No decks, no pressure — just a clear read on where PTS can move the needle.