Privacy Policy

Privacy Policy

Effective Date: [January 1, 2024]

Palm Tree Solutions (“we,” “us,” or “our”) takes the privacy of your information very seriously. This Privacy Policy explains how we collect, use, and disclose your information when you use our services or interact with our website (palmtreesol.com) (the “Service”).

Information We Collect:

We may collect the following information:

  • Contact Information: Name, email address, phone number, company affiliation (if applicable).
  • Service Information: Details about the services you request, project specifications, and communication related to those services.
  • Non-identifiable Usage Data: Information about how you use the Service, which may not directly identify you.
  • For Medical Services Only: We may collect limited medical billing and lab data entry information solely to fulfill those specific service requests. This data will be anonymized and de-identified whenever possible.

How We Use Your Information:

We use your information to:

  • Provide and improve the Service.
  • Communicate with you about your service requests.
  • Send marketing and promotional communications (with your consent).
  • Fulfill medical billing and lab data entry services (limited data, anonymized when possible).

Disclosure of Your Information:

We may disclose your information to third-party vendors who help us operate the Service, but only with contractual obligations to protect your information. We will never sell or share your information with third parties for marketing purposes without your consent.

We may also disclose your information if required by law or to protect our rights or the rights of others.

Your Choices:

You can opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications.

Data Retention:

We will retain your information for as long as necessary to provide the Service, comply with legal obligations, and resolve disputes.

Security:

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.

Children’s Privacy

We are committed to protecting the privacy of children. Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

Important Note:

While we restrict our services to users above 13, some countries or regions may have different age restrictions in their data privacy laws. We encourage you to research the specific laws that apply to your location.

International Transfers:

Your information may be transferred to, stored, and processed in countries other than your own. These countries may have different data protection laws than your own.

Changes to This Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us:

If you have any questions about this Privacy Policy, please contact us by email at privacy@palmtreesol.com